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Company Advertising Policy

F&B Job Posting Guidelines

1. Purpose

This policy ensures that all F&B job advertisements on our platform comply with Singapore’s legal, ethical, and industry-specific standards.

Key Objectives:

  • Establish clear guidelines for F&B employers.
  • Protect job seekers from misleading or discriminatory ads.
  • Foster transparency, inclusivity, and fairness in recruitment practices.

These Guidelines should be read together with the Da Ka (DK) Advertiser Terms. If they conflict, the Advertiser Terms apply.

2. Scope

This policy applies to:

  1. Advertisers: F&B businesses, franchisors, and hiring managers acting on their behalf.
  2. Job Roles: Positions including but not limited to:
    • Service Crew: Waiters, baristas, cashiers.
    • Kitchen Staff: Chefs, cooks, dishwashers.
    • Management: Outlet managers, team supervisors.
  3. Platform Responsibilities: Reviewing and publishing compliant advertisements.

3. Legal and Ethical Compliance

All advertisements must align with:

  • Employment Act: Clear disclosure of working hours, wages, and terms.
  • Tripartite Guidelines on Fair Employment Practices (TGFEP): Promote fair hiring.
  • Workplace Fairness Act 2025 (WFA): Comply with its requirements once it comes into force.
  • Workplace Safety and Health Act (WSHA): Ensure safety and hygiene compliance.
  • MOM Work Pass Regulations: Adhere to fair consideration framework for foreign workers.

4. Advertiser Responsibilities

Advertisers are required to:

  1. Provide accurate and transparent information in advertisements.
  2. Avoid discriminatory language, misleading claims, or unethical practices.
  3. Comply with Singapore's labour laws and platform guidelines.
  4. Cooperate with the moderation team for corrections if flagged.
  5. Settle all fees promptly to avoid account suspension.

5. Content Requirements

F&B job postings should include, where relevant:

  1. Role-Specific Details:
    • Clear job title (e.g., "Full-Time Waiter").
    • Accurate job description with responsibilities.
    • Specific work environment conditions (e.g., "standing for long hours").
  2. Employment Terms:
    • Type of employment (e.g., part-time, contract).
    • Salary range (e.g., "$10-$12/hour").
    • Benefits (e.g., meals, allowances).
  3. Qualifications:
    • Required experience or certifications (e.g., Basic Food Hygiene).
    • Language skills relevant to the role.
  4. Application Instructions:
    • Clear guidance on how to apply, including business contact details.

6. Prohibited Content

Advertisements must NOT:

  • Contain discriminatory statements (e.g., “Only females may apply”).
  • Include false or exaggerated claims.
  • Promote roles violating MOM regulations or ethical hiring practices.

7. Review, Approval and Monitoring Process

All postings are subject to review. Non-compliant content may be:

  • Flagged for revision.
  • Rejected or removed with notification to the advertiser.

8. Penalties for Non-Compliance

Violations may result in:

  • Immediate removal of the advertisement.
  • Suspension or banning of the accounts of advertisers who breach this policy multiple times.
  • Reporting to relevant authorities (e.g. TAFEP, MOM, Singapore Police Force) for repeated breaches.

9. Transparency and Support

Advertisers can access:

  • Support channels for guidance on compliance.

For concerns, you may contact:

10. Policy Updates

This policy will be reviewed periodically to reflect changes in laws or industry practices. We will notify advertisers of material changes by email or in-app notice at least 7 days before they take effect. Changes required by law, or needed to protect users (for example, against scams), may take effect immediately. Continuing to use the App after a change takes effect means you accept it.

Effective Date: October 2026

Next Review Date: October 2027